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freelancer
Email Verified Catherine
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Member since May 24, 2021

Virtual Assistant | Graphic Designer

EXCELLENCE is my aim!

A business administration graduate with more than 4 years worth of corporate work experience in Banking, Customer Service, Marketing, and Office Support. I am…

• Meticulous and Detail-oriented
• I give my 101% best for each and every task
• I’m open to changes and new ideas
• I love to travel and experience new culture
• Committed, Collaborative, and Goal-oriented

I am a trained Virtual Professional (#Freelancer) with skills and experience in General Virtual Assistance, Social Media Management and Marketing, Social Media Creation/Optimization/Management, Simple Web Creation/Design/Optimization using Wix and WordPress platform, and Graphic Content and Logo creation using Canva, Photopea, and Vectr.

Please feel free to contact me! I would like to become a part of your success, and let’s help each other grow.

I am an #ExperiencedProfessional, I am a #Freelancer.

Experience

Virtual Assistant | Graphic Designer

  •  Freelance
  •  Jan 2021 - Present

Online Research & Data Entry Assistant | Study.com
• Site Vetting
• Approving/rejecting website pages
• Finding appropriate contacts for approved sites
• Creating appropriate anchor texts

Search Query Evaluator | Lionbridge AI
• Evaluating and categorizing search queries in a search engine or marketplace (Amazon)

Marketing Coordinator | Office Support

  •  Fortis Tugs Corporation (Chelsea Shipping Corp.)
  •  Sep 2019 - Mar 2021

• Conduct company visits and market services to prospect clients
• Maintain good relationship with clients and ensure client retention
• Prepare Billing Statements and Liquidations
• Prepares Weekly/Monthly Reports
• Cater to tugboat crews’ concerns and requests
• Receives payments for services rendered on cash basis
• Ensure accuracy and safe-keeping of documents and operating funds
• Other office-related functions

Customer Service Representative

  •  Credit Card Compare (Finty)
  •  Apr 2019 - Jun 2019

• Answering questions from customers through live chat
• Replying to emails and other social media messages from customers
• Providing assistance to general questions about the site and applying for credit cards
• Reporting common problems back to management

Loans Specialist

  •  East West Rural Bank, Inc
  •  Mar 2017 - Feb 2019

• Conducted KYC (Know Your Client)
• Ensured completeness and accuracy of loan documents
• Processed loan applications
• Managed and monitored loan accounts
• Conducted client visitations (field work)
• Monthly reporting

Customer Relations Specialist

  •  East West Rural Bank, Inc
  •  Jul 2016 - Mar 2017

• Conducted area visits
• Marketed products to prospect customers
• Maintained good customer relationship and ensured client retention
• Collected loan payments
• Processed loan applications

Education and Trainings

Bachelor of Science in Business Administration

  •  Xavier University - Ateneo de Cagayan
  •  Oct 2011 - Mar 2016

Business Administration major in Financial Management