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FVA Apprenticeship Program
#Experience
Customer Service Representative
I was a customer service representative for a US-based food delivery service. I supported customers through phone, chat, and email. Also did email scraping for potential store partners and logo creation.
Job Includes:
Tracking orders
Calling the delivery person as well as the merchant if needed
Replacing order if needed
Updates order status
Customer Service Representative
I was a customer service representative for a UK-based Telco Company. I supported customers through phone (inbound and outbound).
College of Hospitality Management Instructor
College Instructor
Customer Service Representative
I was a customer service representative for a US-based airline and was assigned in their
General Reservations and Ticketing Department. I supported customers through phone (inbound and outbound).