General Virtual Assistant | Independent Project Manager | Sales & Marketing | Social Media Manager | Customer Service Representative
I’m Inara Charrise Dumip-ig, an Independent Project Manager, dedicated General Virtual Assistant, Social Media Manager, and Customer Service Representative with 13 years of experience working in high-pressure sales and marketing, admin and account management environments. An adept presenter, communicator and problem-solver used to deal with a diverse audience and achieving the best results.
I have extensive experience in the Virtual Assistant utilizes administrative tasks. More about my expertise and details please click HERE
I also have experience in Optimizing Social Media Accounts. I can communicate with your clients, sending and receiving messages through Social Media with an active Ad Campaign. I have experienced in creating and posting social media content. To see more samples click HERE
I’m knowledgeable in most commonly used software programs and platforms such as Hootsuite, Google Ads, Business Ads, Google Drive, Mailchimp, Trainual, MS Office, Launch27, Pipehire, Keap, at a lot more.
I am not only expert in this field, but also in Data Entry and Research. My typing speed is 60 WPM and I can delivery 1-minute response time to a chat support and queries.
I am a tech-savvy person so you will not have any problem fitting different software to optimize my productivity. I am highly trusted and reliable to deliver accurate information and attention to the detail. I am consistently adaptable, able to communicate professionally through multiple channels, and organized. I am dependable who meets deadlines and brings a positive attitude. My portfolios and sample outputs HERE.
Please review my Profile and recorded self-introduction where you will find my previous jobs and experiences that can help your business run smoothly.
I also reviewed my calendar and I am ready to start working with you. Therefore, if you choose me, you can be assured that you are getting a top-notch administrative service, as well as someone who will complete your jobs correctly and help your business grow.
I would like to set up a meeting with you to discuss this further. Based on experience, the longer we wait, the greater the resources we waste.
Looking forward to working with you as soon as possible.
Inara Charrise Dumip-ig
Project Manager | General Virtual Assistant
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I make sure high level of customer satisfaction through excellent sales service. I'll "Go the extra miles" to drive sales. I also maintain in-stock and presentable condition the assigned areas. Lastly, I actively seek out customers in store.
Food Service Associate
I'm in-charge in preparing food items by ensuring both quality and quantity. I managed food inventory and supplies. I performed light bookkeeping duties. I helped with food preparation services for catering projects. I also Inspect food items and equipment on a constant basis
Customer Service Representative
I ensure high levels of customer satisfaction through excellent sales service. I see to it that the customer is satisfied with the product and services. I handled the problem professionally. I am answering phone calls and email chats. I submit service requests and maintain database. I respond to Help requests in a timely and accurate manner.
I handled Aftersales complaints. I am encoding and update the Customer's Information in the Data Base. Able to interact and engaged customer in technical aspects. I resolved product or service problems by clarifying the customer's complaint, determining the cause of the problem and expediting correction or adjustment.
Collects up-to-date information, sales, status of inventory allocation from various store branches . I make sure to keep accurate records of daily, monthly and annual sales figures. I conducted Recruitment, Training & Manpower deployment and schedules. Opens and maintains customer records by updating their account information in the system.
Sales and Marketing Assistant
Creates and Implements Promotions. Negotiating with Business Partners: Smart Communications, PLDT, and any partner Banks. I keep an accurate record of sales figures: daily/monthly/yearly
Setting the Retail Sales Target. Accommodating different tasks such as: Administrative tasks, Audit and Inventory. I handled Client Concerns and Complaints
Implementing Company's Policy and Standards. I managed Operation Process and Expense. I keep an accurate record, reports and annual sales figures. I am creating a Promotions and Strategize. I also managed recruitment, manpower deployment, audit, and payroll.
Team Leader Sales
I handled sales figures. I make sure to meet the monthly sales target. I managed Sales Recruitment and Product Training. I was exposed in client engagement thru person-to-person, I did inbound and outbound calls. Also, creates Sales and Marketing Promotions and Strategies.
General Virtual Assistant
*Currently manage Emails: Filtering, Sending, and Receiving.
*Do Online booking appointments with clients. Following up with clients/customers regarding the reservation.
*Do Calendar Management.
*Do file Management (organizing files using Dropbox, Google Drive, etc.).
*Do Database building (e.g. Updating email or contact lists using Keap).
*Do research on certain topics.
*Do Transcription. I am taking down minutes of meetings.
*I create basic reports and presentation.
*Currently manage Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube).
Executive Virtual Assistant
*Acting as the point of contact between the executives and internal or external colleagues.
*Organizing meetings and booking meeting rooms.
*Handling correspondence directed to managers.
*Taking dictation, minutes and wring them up subsequently.
*I produced reports and presentations.
*Maintain the current filing and database system, and looking for ways to improve current systems.
*Currently manage my client's personal transactions.
*Do Web Research.
*Do Appointment Setter.
*Do Data Entry.
*Perform Cold Calling/Lead Generation.