𝗩𝗔/𝗣𝗔 𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲 - 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲
𝓦𝓮𝓵𝓬𝓸𝓶𝓮 𝓽𝓸 𝓶𝔂 𝓹𝓻𝓸𝓯𝓲𝓵𝓮!
I have a 2-year solid experience in the Customer Service field doing Customer Support, Product Listing, Product Research Analyst, Order Fulfillment, Issuing Refunds, Dropshipping, Answering Tickets, Social Media Management, and Answering Comments in different Social Media Platform.
I want to be able to build a relationship and an entire process with my excellent services to define standards and ways of working, enabling the business strategy of what’s best for my clients. I have worked in the customer service field for over 2 years with skills not limiting to the product listing for e-commerce businesses, customer product support with product description writing skills working with platforms such as eBay, Amazon, Shopify, and Etsy with product description writing skills. I am focused on supporting my client’s goal on do whatever it takes to ensure business success.
LiveChat support • Email support • Phone Call Support • Chat Support• Macros • Georgias
I can offer some skills of mine:
Social Media Marketing and Management:
Facebook • Twitter • Linkedin • Instagram • Wechat • Discord • Tiktok • Youtube • Whatsapp • Skype • Telegram
Product Listing • Product Sourcing • Product Description Writer • Oberlo • Shopify • AliExpress • Dropshipping • eBay • Amazon • Walmart • Slack • Hubstaff • Keepa Graph • Scanalyze • How many • Product Inventory • Price Analysis • Marketing Products in Social Media• Macros • Giorgias • Order Fulfillment • Answering Tickets • Freshdesk
Other skills I can offer:
Calendar Management • Events Management and Promotion • MS Powerpoint Presentation • Excel Intermediate • Basic Photo Editing • Basic Video Editing • Flight Bookings/ Hotel Reservation • Account Manager • Admin Tasks • Bot Promotion • Growth Hacker
𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿𝘄𝗮𝗿𝗱 𝘁𝗼 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂 𝘀𝗼𝗼𝗻!
𝓙𝓪𝓳𝓪 𝓜. 💛
* Click the button to send an offerSend Offer
Chief Marketing Officer
I am an experienced marketing officer for 2 years before doing different phases of marketing strategy such as growth hack, organic followers, and bot followers/ members.
Global Manager Personal Assistant
I work as a Personal Assistant for 1 and a half years doing several admin tasks such as data entry, social media manager, daily report, hiring manager, event organizer, generating leads, contacting influencers, scheduling appointments, and customer support.
Customer Support Agent
Our main work as a customer support agent is to respond to our client using Georgias or Macros sometime we do manual responding via email, Facebook, Instagram, and Shopify Store. Our tasks are not limiting to customer support, order fulfillment, processing orders, and refunds and answering customer tickets.
Education and Trainings
Bachelor of Science in Hotel and Restaurant Management
I am a graduate of Hospitality Management major in Hotel and Restaurant Management. After I graduate I already work 3 days after graduation for 1 year in a Hotel as fine dining. I got promoted to our Department Team Leader for 6 months and after I resign I try to work in a home-based job which is where I am now. My first niche is being Community Manager but got promoted for only 2 months as a Personal Assistant of Global Manager ( Chinese Client ).