TRAINED - Bronze

๐—ฉ๐—”/๐—ฃ๐—” ๐—น ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฅ๐—ฒ๐—ฝ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ - ๐—ฒ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ

๐“ฆ๐“ฎ๐“ต๐“ฌ๐“ธ๐“ถ๐“ฎ ๐“ฝ๐“ธ ๐“ถ๐”‚ ๐“น๐“ป๐“ธ๐“ฏ๐“ฒ๐“ต๐“ฎ!

I have a 2-year solid experience in the Customer Service field doing Customer Support, Product Listing, Product Research Analyst, Order Fulfillment, Issuing Refunds, Dropshipping, Answering Tickets, Social Media Management, and Answering Comments in different Social Media Platform.

I want to be able to build a relationship and an entire process with my excellent services to define standards and ways of working, enabling the business strategy of whatโ€™s best for my clients. I have worked in the customer service field for over 2 years with skills not limiting to the product listing for e-commerce businesses, customer product support with product description writing skills working with platforms such as eBay, Amazon, Shopify, and Etsy with product description writing skills. I am focused on supporting my client’s goal on do whatever it takes to ensure business success.

Customer Service:

LiveChat support โ€ข Email support โ€ข Phone Call Support โ€ข Chat Supportโ€ข Macros โ€ข Georgias

I can offer some skills of mine:

Social Media Marketing and Management:

Facebook โ€ข Twitter โ€ข Linkedin โ€ข Instagram โ€ข Wechat โ€ข Discord โ€ข Tiktok โ€ข Youtube โ€ข Whatsapp โ€ข Skype โ€ข Telegram

E-Commerce:

Product Listing โ€ข Product Sourcing โ€ข Product Description Writer โ€ข Oberlo โ€ข Shopify โ€ข AliExpress โ€ข Dropshipping โ€ข eBay โ€ข Amazon โ€ข Walmart โ€ข Slack โ€ข Hubstaff โ€ข Keepa Graph โ€ข Scanalyze โ€ข How many โ€ข Product Inventory โ€ข Price Analysis โ€ข Marketing Products in Social Mediaโ€ข Macros โ€ข Giorgias โ€ข Order Fulfillment โ€ข Answering Tickets โ€ข Freshdesk

Other skills I can offer:

Calendar Management โ€ข Events Management and Promotion โ€ข MS Powerpoint Presentation โ€ข Excel Intermediate โ€ข Basic Photo Editing โ€ข Basic Video Editing โ€ข Flight Bookings/ Hotel Reservation โ€ข Account Manager โ€ข Admin Tasks โ€ข Bot Promotion โ€ข Growth Hacker

 

๐—Ÿ๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ๐˜„๐—ฎ๐—ฟ๐—ฑ ๐˜๐—ผ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐˜„๐—ถ๐˜๐—ต ๐˜†๐—ผ๐˜‚ ๐˜€๐—ผ๐—ผ๐—ป!

๐๐ž๐ฌ๐ญ ๐‘๐ž๐ ๐š๐ซ๐๐ฌ,

๐“™๐“ช๐“ณ๐“ช ๐“œ. ๐Ÿ’›

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Crafted Projects

Facebook Marketing

Facebook Marketing

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VA for Infographs

VA for Infographs

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VA for Start-Up Agency

VA for Start-Up Agency

Research Assistant for Ecommerce

Research Assistant for Ecommerce

Ebay Assistant

Ebay Assistant

Data Entry and Research about Cryptocurrency

Data Entry and Research about Cryptocurrency

Experience

Chief Marketing Officer

  •  FuzzyOne.com
  •  Dec 2019 - Oct 2020

I am an experienced marketing officer for 2 years before doing different phases of marketing strategy such as growth hack, organic followers, and bot followers/ members.

Global Manager Personal Assistant

  •  Coinness.com
  •  May 2019 - Feb 2020

I work as a Personal Assistant for 1 and a half years doing several admin tasks such as data entry, social media manager, daily report, hiring manager, event organizer, generating leads, contacting influencers, scheduling appointments, and customer support.

Customer Support Agent

  •  Virtual Leaders BPO II
  •  Aug 2020 - Present

Our main work as a customer support agent is to respond to our client using Georgias or Macros sometime we do manual responding via email, Facebook, Instagram, and Shopify Store. Our tasks are not limiting to customer support, order fulfillment, processing orders, and refunds and answering customer tickets.

Education and Trainings

Bachelor of Science in Hotel and Restaurant Management

  •  Jun 2013 - Apr 2017

I am a graduate of Hospitality Management major in Hotel and Restaurant Management. After I graduate I already work 3 days after graduation for 1 year in a Hotel as fine dining. I got promoted to our Department Team Leader for 6 months and after I resign I try to work in a home-based job which is where I am now. My first niche is being Community Manager but got promoted for only 2 months as a Personal Assistant of Global Manager ( Chinese Client ).