TRAINED - Gold
freelancer
Email Verified Jillian Evanie Lao
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Member since September 12, 2020

Ready to serve as your Virtual Assistant

Services/Products Offered:
Administrative Assistant
-File Management
-Email Management
-Appointment Setting and Calendar Management
-Transcription
-Internet Research
-Form Creation (Jotform/Google Forms etc)
-Buying online purchase for someone
-Data Entry

Customer Service
-Responding to inquiries/concerns through social media
-Processing orders
-Being knowledgeable about the product for a better explanation when needed
-Professional attitude to buyers
-Provide tracking information
-Offer solutions to respond to issues raised by the customer

Social Media Management
-Uploading videos/pictures
-Monitoring the trends
-Scheduling post via Hootsuite or Facebook Page or similar applications
-Keyword Research
-WordPress/Wix website creation
-Setup accounts of Facebook/Instagram/Linkedin/Twitter, etc
-Social Media Content Planning
-Basic Facebook Ads
-Basic Email Marketing via Mailchimp or similar applications
-Youtube Video Optimization
-Handling Social Media Accounts

Other Skill
-SEO Strategies
-Lead Generation
-Use of MS Word/Powerpoint/Excel
-Canva
-Minimal experience using Shopify as a buyer perspective

I believe that freelancing has already started before I started outside of Facebook. I’m previously an online seller for more than 2 years and previously co-admin of 2 sellers who were both based in the US but also Filipino. Both of them were targeting Filipino buyers by doing buy and sell items directly from the US and import here in the Philippines. To add, I recently just finish having online training to freelancing as well to expand my knowledge as a freelancer in other platforms and to focus on serving you here online. I may have minimal experience but I assure you to work with you with efficiency and coherently. Please don’t hesitate to initiate an interview with me I would like to work with you and be able to serve you for your needs.

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Experience

Research and Development

  •  J-Channel Ingredients Corporation
  •  Sep 2016 - Jun 2017

-Creating new products with the use of the raw ingredients that the company is selling
-Food analysis of example how a certain product is different or similar to one another
-Copying/recreating the same product of the competitor.
-Researching of creating what's the latest trend in food
-Doing Tikoy Production with the use of their ingredients during Chinese New Year
-Acted as an exhibitor for the production as well of their pastries like baking of bread and popcorn making

Administrator

  •  Shopwonder PH
  •  Jul 2017 - Nov 2017

-Responding to messages
-Attend to customer/buyers feedback/concerns
-In charge for online orders
-Uploading new items

Owner

  •  Shestyles by Jillian
  •  Jul 2017 - May 2020

Closed down due to COVID-19

Selling 100% Authentic Items direct from the USA of clothes, shoes, bags, wallets, accessories, watches, and a lot of more. The source is from an outlet store or bought directly online to buy and sell to Philippine consumers.
Some of the brands are the following
-Coach Out
-Michael Kors
-Kate Spade
-Tory Burch
-Walgreens
-Macy's
-Nordstrom/Nordstrom Rack
-Bath and Body Works
-Fossil
-Colourpop Cosmetics
-Gap Factory
-Juvia's Cosmetics
-Carters/Oshkosh/Skiphop
-Cole Haan
-Amazon

Administrator

  •  Pasabuyus
  •  Jul 2017 - Jul 2020

-Responding to messages
-Sending invoices
-Provide tracking information
-Verification of payment
-Attend to customer/buyers feedback/concerns
-In charge for online orders

Course Trainee

  •  Filipino Virtual Assistance
  •  Jun 2020 - Jul 2020

Online Freelancing Training Course
-General Virtual Assistance Tasks (Transcription)
-Social Media Basics
-Social Media Marketing
-Simple Website Creation
-Content Marketing
-SEO Strategies
-Lead Generation
-Basic Facebook Ads
-Youtube Optimization
-Basic Email Marketing

Customer Service

  •  Bizpay
  •  Dec 2020 - Present

Education and Trainings

BS Food Technology

  •  University of Santo Tomas
  •  Jun 2016 - Jun 2016

High School

  •  Jun 2007 - Mar 2011