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freelancer
Email Verified Judea Jude Villarosa
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Member since October 16, 2020

General Virtual Assistant

Good Day! This is Jude from the Philippines, and I would like to offer my skills which could help you and your team.

I have 5 years of work experience related to various customer support and administrative work roles. I am very much experienced in email management, email support, chat support, and the like. I use various email client programs, primarily Microsoft Outlook to handle email concerns on my previous work. I also am very much adaptable to change and updates in work processes, as, in the Business Process Outsourcing world, change is constant. Research as well as a very much important part of this work, as I am required to verify documents before proceeding to the next step of my workload.

I am knowledgeable in using Adobe Photoshop for my Photo Editing and Graphic Design Hobby, something that is required for Photography, which I do in my free time. I also use Canva for other things such as creating eye-catching documents, social media posts, and the like. In addition, I also do Video Editing as well

I am a Licensed Nurse as well in the Philippines.

I believe I am the perfect fit for the role that you need due to these qualifications. I would love to talk to you regarding this job post. Do you have time to talk?

Here’s my contact details:
Website: https://villarosajudea.wixsite.com/judevillarosafs
Portfolio: https://villarosajudea.wixsite.com/judevillarosafs/portfolio
Skype: live:judeavillarosa
Email: villarosajudea@gmail.com
Facebook: facebook.com/judevillarosafs
Instagram: @judevillarosafs
LinkedIn: linkedin.com/in/judeajudevillarosa
Twitter: twitter.com/judevillarosafs

I would love to hear from you soon!

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Experience

Assistant Administrative Coordinator

  •  OPTUM
  •  Nov 2019 - Mar 2020

Provide support when compiling and reporting information and assume responsibility for data integrity among various internal groups and/or between internal and external sources

Evaluate, interpret and analyze data and business process and analyze/monitor new, routine, and ad hoc reports

Finance & Business Analyst

  •  IBM
  •  May 2019 - Aug 2019

Timely Coordination with Sales Representatives and do some upselling also aside from processing and managing data orders

Updates various documents as needed per Data Order requirements.

Follows up with multiple departments to maintain the timeliness of Order Completion.

Junior Nurse II

  •  Apr 2019 - Dec 2018

Checking and recording patients’ vitals before, during, and after dialysis treatment.

Monitoring patients during dialysis treatment to identify any adverse reactions.

Promptly notifying the appropriate medical practitioner of any problems that occur during dialysis treatments.

Working with the Dialysis Technicians to ensure that dialysis machines and equipment are set up correctly.

Educating patients on dialysis treatment options, kidney disease management, as well as suitable nutrition and exercise regimens.

Project Manager / Order Management

  •  Alorica Inc
  •  Aug 2015 - Sep 2017

Timely Coordination with Sales Representatives and do some upselling also aside from processing and managing data orders

Updates various documents as needed per Data Order requirements.

Follows up with multiple departments to maintain the timeliness of Order Completion.

Managing various Order Requests so that every request are to be completed in time, or ahead of time

Escalates potential problems towards higher
management if necessary

Technical Support Representative II

  •  Convergys Philippines
  •  Aug 2013 - Sep 2014

Provides Customer service through Chat, Phone, and Email for issues such as Internet Connection, Television, and Landline Phone difficulties and tries to fix it through the aforementioned means of communication.

Verifies the Customer’s Identity prior to doing any business or fix with the Customer’s Services to maintain privacy.

Technical Support Representative

  •  Sykes Asia
  •  Apr 2012 - Mar 2013

Provides Customer service through Phone calls to fix the Customer’s Internet Connection at any time of the day within the allowed shift.

Advises the Customer for certain upgrades on their services, and if they would like to do so, have the specific department talk to them so the Customer can maximize the services within their allowed expenses.

Verifies the Customer’s Identity prior to doing any business or fix with the Customer’s Services to maintain privacy.

Education and Trainings

Bachelor of Science in Nursing

  •  Dr. Carlos S. Lanting College
  •  Jun 2008 - Apr 2012

Graduated, Bachelor of Science in Nursing