TRAINED - Gold
freelancer
Email Verified Maria Lorraine Apura
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Member since September 8, 2020

Helping your brand meet with your target. Let's go social.

Hello, I’m Maria. I’m a Social Media Manager and Virtual Assistant. I help entrepreneurs, small businesses, or start-up businesses, coaches, and influencers increase brand awareness for a strong online presence to promote their products or services through different social media platforms to generate leads and sales.

I wanted you to focus on what you already do best as a business owner, and I’ll do my best with my skills to help your business grow through social media and meet with your brand’s target.

Experience

Virtual Assistant | Social Media Manager

  •  Aug 2019 - Present

- Social Media Management (Facebook, Instagram, Pinterest, Youtube).
- Schedule posts using Creator Studio, Tailwind, Later, Planoly.
- Moderate and responds to emails, website and social media comments & feedbacks.
- Edit, update, schedule & publish contents including managing text, graphics, social media platforms and basic SEO including outreach.
- Edit photos in Adobe Photoshop.
- Create graphics in Canva. Edit and proofread written content before posting by the writer.
- Market research.
- Upload content on WordPress
- Email marketing

VIRTUAL ASSISTANT | DIGITAL MARKETING |CUSTOMER SERVICE

  •  Oct 2018 - Nov 2018

-Social Media Management (Facebook, Instagram, LinkedIn) and Website Management.
- Social media account creation
- Content creation including texts and graphics
- Article writing Email management File management
- Customer service Booking shifts (answering & making calls)
- LinkedIn lead generation
- Data entry and File management
- Market research

SOCIAL MEDIA MANAGEMENT

  •  Jul 2018 - Present

- Content creation including creating text and graphic design
- Publishing and Scheduling of contents in Social Media (Facebook & Instagram)
- Managing and responding to comments and feedbacks Increase social media presence and followers
- Data entry

BPO - CALL CENTER AGENT

  •   - Sep 2017

* Worked with three different companies as a call center agent in different departments including Executive Representative Dept., Sales, Technical Support, Customer Service and a Telemarketer.

- Answer inquiries and questions regarding customer's phone bill, service and device
- Troubleshoot customer's phone technical problem/s Meet company's sales quota
- Provide excellent customer service skills
- Answer retention calls
- Provide call resolution that was not met in a supervisory level - Describes products or services in order to persuade potential customers to purchase products/services
- Contact businesses or private individuals by telephone in order to solicit sales for goods or services
- Setting and Scheduling of Appointments

Education and Trainings

FINE ARTS major in STUDIO ARTS/PAINTING

  •  UNIVERSITY OF THE PHILIPPINES VISAYAS - CEBU
  •  Jun 2006 - Jun 2009

FVA FREELANCING COURSE

  •  FVA Academy
  •  Jul 2018 - Aug 2018

Course Inclusions:
Virtual Assistance Setup, Social Media, SEO, Content Marketing, Simple Web Design

SOCIAL MEDIA IN-DEPTH COURSE

  •  Dec 2018 - Jan 2020

Course Inclusions:
Business Branding, Facebook Marketing, Twitter Marketing, Instagram Marketing, Pinterest Marketing, Google Plus Marketing