Maria Vera L. 
Experience
Virtual Technical Support - Call Center Agent
- Care support agent who assists clients that has issues with internet, tv cable and digital phone.
- Providing information with relates to their subscription.
- Providing customer service
Virtual Assistant
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
• Managing documents and files
• Inventorying store stocks
• Responsible for arranging shipments (Air & Sea) for all orders
• Making follow up for every single order to make sure of smooth and delay free transactions
• Communicating directly to supplier for the availability of stock
• Arranging delivery to clients after receiving orders
• Responsible for reporting damage and loss
• Responsible for editing items images to upload in the company’s webpage
Sales/Admin/Logistics Coordinator
• Providing customer service
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
• Managing documents and files
• Making quotations for contract project
• Checking every items if properly tagged
• Merchandising show piece items
• Inventorying store stocks
• Responsible for sending company’s intro email to clients
• Preparing reports for consignment to submit to accounts
• Responsible for sending Purchase Order direct to supplier
• Responsible for arranging shipments (Air & Sea) for all orders
• Making follow up for every single order to make sure of smooth and delay free transactions
• Communicating directly to supplier for the availability of stock
• Entering received and new items in the system
• Selecting new products to order
• Arranging delivery to clients after receiving orders
• Responsible for reporting damage and loss
• Responsible for editing items images to upload in the company’s webpage
Deputy Chief Cashier
• Supervising Cashiers & Training new members of the team
• Telephone Operator and Paging system
• Responsible in everyday Counter Operation
• Responsible in Petty Cash
• Key custodian of Office, Cash Drawers and Safe Keys
• Responsible in Staff Incentive and Sales Performance Tracking
• Responsible in all showroom’s Cash Data and Sales Report
• Stocks Controller in the Cash Counter, Showroom Forms
and Pantry Supplies
• Responsible in Staff and Driver’s Attendance & OT
• Responsible for HR and Staff related issues
• Communicating regularly with Head Office Staffs, Sales Supervisors and Managers about issues and concerns with daily store operations
• Performing other tasks as delegated by the Manager for the
smooth, efficient and productive operation of the company