TRAINED - Gold
freelancer
Email Verified Maria Vera L.
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Member since September 8, 2020

It's Quality over Quantity. Better you, Better us!

Working in the Virtual assistance industry for years and experience in graphic designing for 5 years. With 10 years of customer service, administrative and logistic support background.

I am a trained Virtual Assistance from Filipino Virtual Assistance, I worked full-time virtual assistant focused on an E-Commerce- Shopify website, admin tasks, and logistics plus, I have a 9 years’ experience working in an office, responsible for a lot of reports, paper works and admin related tasks which makes me an extremely competitive person. I can assist with photo and video editing but not only that I also learned how to do SEO, Social media page optimization, Scheduling, and Posting Social Media Content, but I can also use them to help you grow your business. Since I have worked as a Technical support Agent, I am trained to handle tasks in a timely manner. I am flexible, hardworking, and always dedicated to finishing the task assigned.

I am capable of doing the following skills.

– Administrative

– Email Marketing – SEO

– Social Media Page Optimization

– FB Business Manager Ads

– Scheduling and Posting Social Media Content

– E-Commerce Shopify

– Product Listing

– Graphic Designing

– Simple Video Editing

– Data Entry

– Logistics

 

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Crafted Projects

Book Cover Designs

Book Cover Designs

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Shirt Designs

Shirt Designs

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Experience

Virtual Technical Support - Call Center Agent

  •  Teleperformance Philippines
  •  Jan 2019 - Sep 2020

- Care support agent who assists clients that has issues with internet, tv cable and digital phone.
- Providing information with relates to their subscription.
- Providing customer service

Virtual Assistant

  •  Mar 2017 - Aug 2018

• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
• Managing documents and files
• Inventorying store stocks
• Responsible for arranging shipments (Air & Sea) for all orders
• Making follow up for every single order to make sure of smooth and delay free transactions
• Communicating directly to supplier for the availability of stock
• Arranging delivery to clients after receiving orders
• Responsible for reporting damage and loss
• Responsible for editing items images to upload in the company’s webpage

Sales/Admin/Logistics Coordinator

  •  Design Tales LLC - Dubai UAE
  •  Nov 2013 - Jan 2017

• Providing customer service
• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
• Managing documents and files
• Making quotations for contract project
• Checking every items if properly tagged
• Merchandising show piece items
• Inventorying store stocks
• Responsible for sending company’s intro email to clients
• Preparing reports for consignment to submit to accounts
• Responsible for sending Purchase Order direct to supplier
• Responsible for arranging shipments (Air & Sea) for all orders
• Making follow up for every single order to make sure of smooth and delay free transactions
• Communicating directly to supplier for the availability of stock
• Entering received and new items in the system
• Selecting new products to order
• Arranging delivery to clients after receiving orders
• Responsible for reporting damage and loss
• Responsible for editing items images to upload in the company’s webpage

Deputy Chief Cashier

  •  Q Home Decor LLC - Dubai UAE
  •  Nov 2007 - Oct 2013

• Supervising Cashiers & Training new members of the team
• Telephone Operator and Paging system
• Responsible in everyday Counter Operation
• Responsible in Petty Cash
• Key custodian of Office, Cash Drawers and Safe Keys
• Responsible in Staff Incentive and Sales Performance Tracking
• Responsible in all showroom’s Cash Data and Sales Report
• Stocks Controller in the Cash Counter, Showroom Forms
and Pantry Supplies
• Responsible in Staff and Driver’s Attendance & OT
• Responsible for HR and Staff related issues
• Communicating regularly with Head Office Staffs, Sales Supervisors and Managers about issues and concerns with daily store operations
• Performing other tasks as delegated by the Manager for the
smooth, efficient and productive operation of the company

Education and Trainings

Computer Programming

  •  Datamex Institute of Computer Technology
  •  Jun 2001 - Mar 2003