Hello, my name is Roubelle Ruiz. I have worked as a customer service representative in a telecommunications company for 1 year, and during the time that I was working as a customer service representative, I was able to enhance my skills when it comes to handling customers. I have developed flawless phone manners, politeness and cordial in addressing customers. Connection with the customers personally and gives empathy. I also give relevant information about the product and experiences, I took freelancing training in a well-known virtual assistance academy called The Filipino Virtual Assistance Academy. I took freelancing for me to be able to enhance more skills in the virtual assisting world, The academy taught us so many things with regards to General virtual assisting such as: Social Media Marketing Plan, Organic Social Media Campaign, Business Branding. I am looking forward to discussing the position and my qualifications with you in more detail soon. I am confident that I can fulfill the requirements for the customer service position. Thank you and God bless!